Returns & Exchanges

At XND Products, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on most products.

Return Process

• 1.
  Check Eligibility

  Ensure your item is in its original packaging, unused, and within the 30-day purchase window to qualify for a full refund.

• 2.
  Initiate Request

  Log into your account portal or contact our beauty support team with your order number to receive a pre-paid return shipping label.

• 3.
  Pack and Ship

  Securely package the items to prevent damage during transit and drop the package off at any authorized carrier location using the provided label.

• 4.
  Receive Refund

  Once our warehouse inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.